Terms
Terms & Conditions
Welcome to KILO. By using our website or placing an order with us, you agree to the following Terms & Conditions.
Orders & Products
All orders are subject to product availability and confirmation. We reserve the right to correct pricing, product or availability errors and to cancel an order where necessary. Product images are for illustration purposes and colours, packaging or appearance may occasionally vary.
Prices & Payment
All prices are displayed in UAE Dirhams and, where applicable, include VAT. Payment must be completed at the time of purchase using the payment methods available on our website.
Website Use
You agree to use this website only for lawful purposes and not to misuse, copy, reproduce or commercially exploit any KILO content, including our branding, images, text, designs or other intellectual property, without our written permission.
Product Information
We make every reasonable effort to ensure that product descriptions, specifications and other information on the website are accurate and up to date. However, minor variations may occur, and KILO does not guarantee that the website will always be completely error-free or uninterrupted.
Liability
KILO will not be responsible for losses arising from circumstances outside our reasonable control, including delays caused by couriers, weather, customs, technical failures or other events beyond our control. Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable UAE law.
Changes to These Terms
We may update these Terms & Conditions from time to time. The version displayed on this website at the time of your order will apply to that order.
Applicable Law
These Terms & Conditions are governed by the laws applicable in the United Arab Emirates, and any disputes will be subject to the jurisdiction of the relevant UAE courts.